Returns & Exchanges

At COOFANDY, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location and ensure you keep the tracking receipt for your records.

• 4.
  Receive Refund or Exchange

  After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.